Smitty's Smokin' Soul Food

Absolute best brisket I’ve had in a long time. Called in a late to go order felt bad… food come out absolutely amazing, I’m a big food critic guy. Will most definitely be recommending this to everyone I know. You guys are awesome. Usually when you call in food late it’s not the best. You guys still performed your best… I’ll be telling everyone I know 100%

We decided to try Smitty's Smokin Soul Food about two weeks ago which is a 1hr 45min drive from where I live. When we arrived inside of the restaurant we were greeted by a nice young lady at the end of the counter who was chopping up the brisket. She then, asked was it our first time in, how did we hear about the location and even asked would we like to try a sample of the brisket. We then proceeded to the register to place our order before sitting down at the table. It was a little struggle to find a clean booth due to them needing to be wiped down and the others unavailable. Then, we found a decent one and sat down to wait for our food. My friend and I decided to use the public facilities while waiting for the food to arrive and my friend came out of the men's restroom upset. He stated that the toilet was about to overflow into the floor and needed some attention immediately. My food arrived first then and then my missing item(soul roll)arrived within the next few minutes with his food. I was very caught off guard by the soul roll because it was burned and look as if it had been sitting with the other food near the cash register under the heat lamp for hours. I did try it before telling the young lady it taste burnt. I asked her if they were all that way and she stated,"Yes ma'am they all are like that," and just walked away without a care in the world. We had to literally get up and go to the register and return the burned soul roll because no one should be made to eat anything that is not right. While enjoying the rest of our food they brought out a fresh and unburned soul roll that looked nothing like the old one as before. After, finishing our food my friend decided to get a refill on tea at what we assumed to be a self serve location near the kitchen area. Shortly, after that we found out through the first young lady who greeted us telling the others that no one should have to get up and refill anything. Overall, the food was ok but I was very disappointed with our first time experience. I want to say this and mean no disrespect. Sometimes when you have alot of teens working it helps to have a adult there to oversea things are going smoothly. Tables need to be wiped down and cleaned after each customer, restrooms need to be checked on periodically and no customer should have a empty cup while eating. I do want to recognize the young lady who worked that day at the end of the counter chopping the brisket. She definitely has the personality, mindset and purpose that is needed in this world.

We got there right when they opened, so did not have to wait long. We were greeted as soon as the door opened. Our order was taken quickly, just wish we had noticed the had specials written on the wall besides just the basic menu items listed online. Just means we will know what to order next time, and we will definitely be going back. The food come out well seasoned and hot, even if they didn't have coleslaw ready (just another reason to go back). Can't wait to get back there for a second trip....